Methods, Rates & Estimated Time
When placing your order please ensure that the billing and shipping address details are correct as we are unable to redirect packages once an order has been sent to the warehouse to be picked and packed.
• Orders with Express Delivery are tracked and a tracking number will be sent in our order confirmation to you.
• Orders with Standard Delivery are sent by Royal Mail 2nd Class service. This service is not tracked.
• Delivery is subject to our terms and conditions.
• Delivery cannot be made to a PO Box and BFPO addresses.
• Delivery will be made to the address specified on the original order.
• Where local duties and taxes apply, these are the responsibility of the purchaser.
• All payments must be fully completed prior to delivery.
• Delivery of customer orders is subject to the policies of Winsor & Newton’s selected shipping agent.
In the event that a customer cannot take delivery, it will be the customer’s responsibility to contact the shipping agent to arrange re-delivery in accordance with its policies. See our terms and conditions for more information.
UK - Free Standard shipping is available on UK orders over £50.00.
Delivery Table (excluding delivery promotions):
|Delivery Method||Order Total||Delivery Cost||Estimated Delivery time|
|UK - Standard||£0.00 - £50.00||£4.99||5 - 7 working days|
|UK - Standard||Over £50.00||FREE||5 - 7 working days|
|UK - Express||Any order value||£6.99||1 - 2 working days|
|UK - Special*||£0.00 - £50.00||£19.99||5 - 7 working days|
|UK - Special*||Over £50.00||FREE||5 - 7 working days|
*The 'UK - Special' delivery method is used for all deliveries to Northern Ireland, Isle of Wight, Isle of Man, Jersey, Guernsey and the Highlands & Islands.
Orders received before 13:00 will be picked, packed and dispatched on that same day on working days. Orders placed on the weekend or on Bank Holidays, will be processed the next working day.
This website ships to the UK only.
If you are based in North America or Canada, please visit:
North America: www.winsornewton.com/na
If you are based in France, please visit: www.winsornewton.com/fr
For shipping to all other countries, please visit: www.winsornewton.com/row
We are currently do not ship to PO Boxes or BFPO addresses.
Free Delivery Terms & Conditions:
We are pleased to offer FREE Standard delivery on orders over £50.00 in the UK. This offer applies to the total basket value, once any relevant discounts have been applied.