Delivery

Methods, Rates & Estimated Time

When placing your order please ensure that the billing and shipping address details are correct as we are unable to redirect packages once an order has been sent to the warehouse to be picked and packed. 

We are pleased to offer a free standard shipping option subject to a minimum order value. This excludes orders that contains items that are classified as hazardous for transportation. A full list of products that fall into this category is available to view here.
Express orders are tracked and a tracking number will be sent in our order confirmation to you. Standard Delivery is not a tracked service.
Delivery is subject to our terms and conditions.
Delivery cannot be made to PO Boxes, BFPO addresses and other military addresses. 
Delivery will be made to the address specified on the original order. 
Where local duties and taxes apply, these are the responsibility of the purchaser. 
All payments must be fully completed prior to delivery. 
Delivery of customer orders is subject to the policies of Winsor & Newton’s selected shipping agent. 

In the event that a customer cannot take delivery, it will be the customer’s responsibility to contact the shipping agent to arrange re-delivery in accordance with its policies. See our terms and conditions for more information.

Delivery Destination  Delivery Method Order Total Delivery Cost Estimated Delivery time
Zone 1 Countries (* Hazardous delivery restrictions): Austria, Belgium, Estonia, Germany, Hungary, Latvia, Lithuania, Ireland, Luxembourg, Netherlands,  Poland, Portugal, Slovakia, Slovenia, Finland, Norway, Denmark, Sweden, Spain and Switzerland.  Standard Zone 1  €0.00 - €60.00**  €6.99  3 - 20 working days
Standard Zone 1     Over €60.00**  FREE
(terms & conditions apply)
3 - 20 working days
 Express  Zone 1  Any order value  €14.99  2 - 5 working days
 Hazardous  Zone 1  Any order value  €19.99  3 - 7 working days
(Delivery time not guaranteed)
Zone 2 Countries (* Hazardous delivery restrictions): Andorra, Belarus*, Canary Islands, Cyprus*, Gibraltar*, Greece, Liechtenstein, Malta, Moldova*, Turkey* and Ukraine.



Standard Zone 2   €0.00 - €60.00**  €6.99  3 - 20 working days
 Standard Zone 2 Over €60.00** FREE
(terms & conditions apply) 
 3 - 20 working days
 Express Zone 2  Any order value  €16.99  2 - 5 working days
 Hazardous Zone 2  Any order value  €49.99  3 - 7 working days
(Delivery time not guaranteed)
Zone 3 Countries (* Hazardous delivery restrictions): Argentina*, Brazil*, Bulgaria, Chile*, China*, Colombia*, Costa Rica*, Czech Rep., Dom. Rep.*, Ecuador*, El Salvador*, Grenada*, Guadeloupe*, Hong Kong, Indonesia, Japan, Macau*, Malaysia*, Nicaragua*, Panama*, Paraguay*, Peru*, Philippines*, Romania*, Singapore*, South Africa*, South Korea*, Taiwan, Thailand* and Vietnam*.

   
 Standard Zone 3  €0.00 - €60.00**  €9.99  3 - 20 working days
 Standard Zone 3 Over €60.00**  FREE
(terms & conditions apply)
3 -20 working days 
 Express Zone 3  Any order value  €19.99  2 - 5 working days
 Hazardous Zone 3  Any order value  €49.99  3 - 10 working days
(Delivery time not guaranteed)
Zone 4 Countries (* Hazardous delivery restrictions): Algeria*, Angola*,  Armenia*, Bangladesh*, Bhutan*, Bosnia & Herzegovina*, Burundi*, Central Africa*, Cameroon*, Cape Verde*, Croatia, Chad*, Congo*, Cook Islands*, Cuba*, Djibouti*, Egypt*, Eritrea*, Ethiopia*, Equatorial Guinea*, French Guiana*, French Polynesia*, Gabon*, Gambia*, Georgia*, Ghana*, Guam*, Guinea*, Iceland, Iran*, Iraq, Israel, Italy, Ivory Coast*, Kazakhstan*, Kiribati*, Kyrgyzstan*, Laos, Lebanon*, Liberia*, Libya*, Madagascar*, Malawi*, Maldives*, Mali*, Marshall Island*, Mauritania*, Mauritius*, Mexico*, Micronesia Islands*, Mongolia*, Morocco, Mozambique*, Myanmar*, Namibia*, Nauru*, Nepal*, Netherlands Ant.*, New Caledonia*, Niger*, Nigeria*, Niue Island*, Norfolk Island*, North Korea*, Papua New Guinea*, Pakistan*, Puerto Rico*, Rep. of Azerbaijan*, Rep. of Benin*, Botswana*, Rep. Comoros Islands*, Rep. Kenya*, Rep. Lesotho*, Rep. Vanuatu*, Reunion Island*, Moscow (Russian Federation)*, Rwanda*, Samoa*, Senegal*, Seychelles*,  Sierra*, Solomon Islands*, Sri Lanka*, St Barthélemy*, St Kitts & Nevis*, Swaziland*, Syria* Tanzania*, Togo*, Tonga*, Tunisia*, Uzbekistan*, Wallis & Futuna*, Zambia* and Zimbabwe*.


 Standard Zone 4   €0.00 - €60.00**  €9.99  3 - 20 working days
 Standard Zone 4  Over €60.00** FREE
(terms & conditions apply) 
3 -20 workings days 
 Express Zone 4  Any order value  €25.99  2 - 5 working days
 Hazardous Zone 4  Any order value  €49.99  3 - 10 working days
(Delivery time not guaranteed)
Zone 5 Countries (* Hazardous delivery restrictions): Afghanistan, Albania* Anguilla*, Antigua & Barbuda*, Aruba*, Bahamas*, Bahrain, Barbados, Belize*, Bermuda*, Bolivia*, Brunei, Burkina Faso*, Cambodia, Cayman Islands*, Dominica*, Faroe Islands*, Faso*, Fiji Islands*, Greenland*, Guatemala*, Guyana*, Haiti*, Honduras*, India*, Jamaica*, Jordan*, Kosovo*, Kuwait, Macedonia*, Martinique*, Montenegro*, Oman*, Qatar*, San Marino, Saudi Arabia, Serbia*, UAE, Uganda* and Yemen*.

   

 Standard Zone 5  €0.00 - €60.00**  €9.99  3 - 20 working days
 Standard Zone 5  Over €60.00** FREE
(terms & conditions) 
3 - 20 workings days 
 Express Zone 5  Any order value  €25.99  2 - 5 working days
 Hazardous Zone 5  Any order value  €49.99  3 - 10 working days
(Delivery time not guaranteed)

Orders placed before 13:00 GMT will be picked, packed and dispatched on that same day on working days. Orders placed on the weekend or on UK Bank Holidays, will be processed the next working day.

* Hazardous Delivery Restrictions:
Winsor & Newton Artists' Materials do not present any major hazard when used with care and common sense. However we do sell products that are classified as hazardous for transportation and we do not ship these products to the following countries:

Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Bahamas, Bangladesh, Barbados, Belarus, Belize, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Brazil, Burkina, Burundi, Cameroon, Cape Verde, Cayman Islands, Central Africa, Chad, Chile, China, Colombia, Congo, Cook Islands, Costa Rica, Cuba, Cyprus, Djibouti, Dominica, Dom. Rep., Ecuador, Egypt, El Salvador, Eritrea, Ethiopia, Equatorial Guinea, , Faroe Islands, Faso, Fiji Islands, French Guyana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greenland, Grenada, Guam, Guadeloupe, Guatemala, Guinea, Guyana, Haiti, Honduras, India, Iran, Italy, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kiribati, Kosovo, Kyrgyzstan, Lebanon, Liberia, Libya, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Island, Mauritania, Mauritius, Martinique, Mexico, Micronesia Islands, Moldova, Mongolia, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Ant., Netherlands, Nevis, New Caledonia, New Zeeland, Nicaragua, Niger, Nigeria, Niue Island, Norfolk Island, North Korea, Oman, Panama, Papua New Guinea, Pakistan, Paraguay, Puerto Rico, Peru, Philippines, Qatar, Rep. of Azerbaijan, Rep. of Benin Botswana, Rep. Comoros Islands, Rep. Kenya, Rep. Lesotho, Rep. Vanuatu, Reunion Island, Reunion of Serbia and Montenegro, Romania, Russian Federation, Rwanda, Samoa, Senegal, Seychelles,  Sierra, Singapore, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, St Barthélemy, St Kitts & Nevis*,  Swaziland, Syria, Taiwan, Tanzania, Thailand, Togo, Tonga, Tunisia, Turkey, Uganda,  Union of Serbia and Montenegro, Uzbekistan, Vietnam, Wallis & Futuna, Yemen, Zambia and Zimbabwe.

We do ship products classified as hazardous for transportation to:
Afghanistan, Andorra, Austria, Bahrain, Belgium, Bulgaria, Brunei, Cambodia, Canary Islands, Croatia, Czech Rep, Estonia, Greece, Hong Kong, Hungary, Iceland, Indonesia, Iraq, Israel, Japan, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Ireland, Luxembourg, Malta, Morocco, Poland, Portugal, San Marino, Saudi Arabia, Slovakia, Slovenia, Switzerland, UAE and Ukraine.

† Other Delivery Restrictions:

- We do not ship to Russian Federation addresses outside of Moscow 

- We do not ship products A3 size and larger & products of 1 Litre and larger to Argentina and the Russian Federation 

- We do not offer Express shipping service to Russian Federation 

- We do not ship to PO Boxes, BFPO addresses and other military addresses

- We do not currently offer shipping to Australia or New Zealand 

- Standard mail orders are limited to orders of 2kg. If on shipping orders are over 2kg, they will be upgraded to our Express service FOC. Our Express service however is subject to local customs duties and taxes where applicable, payable by the customer.

International Shipping
For deliveries to the UK, please visit: www.winsornewton.com/uk
For deliveries to North America: www.winsornewton.com/na

**Free Delivery Terms & Conditions


We are pleased to offer a free standard shipping option subject to a minimum order value. This excludes orders that contains items that are classified as hazardous for transportation. A full list of products that fall into this category is available to view here.