Delivery

Methods, Rates & Estimated Time

When placing your order please ensure that the billing and shipping address details are correct as we are unable to redirect packages once an order has been sent to the warehouse to be picked and packed. 

We are pleased to offer a free standard shipping option subject to a minimum order value.

Express orders are tracked and a tracking number will be sent in our order confirmation to you.

Delivery is subject to our terms and conditions.

Delivery cannot be made to PO Boxes, BFPO addresses and other military addresses. 

Delivery will be made to the address specified on the original order. 

Where local duties and taxes apply, these are the responsibility of the purchaser. 

All payments must be fully completed prior to delivery. 

Delivery of customer orders is subject to the policies of Winsor & Newton’s selected shipping agent. 

In the event that a customer cannot take delivery, it will be the customer’s responsibility to contact the shipping agent to arrange re-delivery in accordance with its policies. See our terms and conditions for more information.

Delivery Destination  Delivery Method Order Total Delivery Cost Estimated Delivery time
Zone 1 Countries (* Hazardous delivery restrictions): Austria, Belgium, Denmark*, Estonia, Finland, Hungary, Latvia, Lithuania, Ireland, Luxembourg, Norway, Poland, Portugal, Slovakia, Slovenia and Switzerland.   Standard Zone 1  Any order value  €6.99  3 - 20 working days
 Express Zone 1  Any order value  €14.99  2 - 5 working days
 Hazardous Zone 1  Any order value  €19.99  3 - 7 working days (Delivery time not guaranteed)
Zone 2 Countries (* Hazardous delivery restrictions): Andorra, Belarus*, Canary Islands, Cyprus*, Gibraltar*, Greece, Liechtenstein, Malta, Moldova*, Turkey* and Ukraine.



Standard Zone 2   Any order value  €6.99  3 - 20 working days
 Express Zone 2  Any order value  €16.99  2 - 5 working days
 Hazardous Zone 2  Any order value  €49.99  3 - 7 working days (Delivery time not guaranteed)
Zone 3 Countries (* Hazardous delivery restrictions): Argentina*, Australia*, Brazil*, Bulgaria, Chile*, China*, Colombia*, Costa Rica*, Czech Rep., Dom. Rep.*, Ecuador*, El Salvador*, Grenada*, Guadalupe*, Hong Kong, Indonesia, Japan, Macau*, Malaysia*, New Zealand*, Nicaragua*, Panama*, Paraguay*, Peru*, Philippines*, Romania*, Singapore*, South Africa*, South Korea*, Taiwan, Thailand* and Vietnam*.

   
 Standard Zone 3  Any order value  €9.99  3 - 20 working days
 Express Zone 3  Any order value  €19.99  2 - 5 working days
 Hazardous Zone 3  Any order value  €49.99  3 - 10 working days (Delivery time not guaranteed)
Zone 4 Countries (* Hazardous delivery restrictions): Algeria*, Angola*,  Armenia*, Bangladesh*, Bhutan*, Bosnia & Herzegovina*, Burundi*, Central Africa*, Cameroon*, Cape Verde*, Croatia, Chad*, Congo*, Cook Islands*, Cuba*, Djibouti*, Egypt*, Eritrea*, Ethiopia*, Equatorial Guinea*, French Guyana*, French Polynesia*, Gabon*, Gambia*, Georgia*, Ghana*, Guam*, Guinea*, Iceland, Iran*, Iraq, Israel, Ivory Coast*, Kazakhstan*, Kiribati*, Kyrgyzstan*, Laos, Lebanon*, Liberia*, Libya*, Madagascar*, Malawi*, Maldives*, Mali*, Marshall Island*, Mauritania*, Mauritius*, Mexico*, Micronesia Islands*, Mongolia*, Morocco, Mozambique*, Myanmar*, Namibia*, Nauru*, Nepal*, Netherlands Ant.*, St. Kitts*, Nevis*, New Caledonia*, Niger*, Nigeria*, Niue Island*, Norfolk Island*, North Korea*, Papua New Guinea*, Pakistan*, Puerto Rico*, Rep. of Azerbaijan*, Rep. of Benin Botswana*, Rep. Comoros Islands*, Rep. Kenya*, Rep. Lesotho*, Rep. Vanuatu*, Reunion Island*, Russian Federation*, Rwanda*, Samoa*, Senegal*, Seychelles*,  Sierra*, Solomon Islands*, Sri Lanka*, Syria*, Swaziland*, Tanzania*, Togo*, Tonga*, Tunisia*, Uzbekistan*, Wallis & Futuna*, Zambia* and Zimbabwe*.


 Standard Zone 4   Any order value  €9.99  3 - 20 working days
 Express Zone 4  Any order value  €25.99  2 - 5 working days
 Hazardous Zone 4  Any order value  €49.99  3 - 10 working days
(Delivery time not guaranteed)
Zone 5 Countries (* Hazardous delivery restrictions): Afghanistan, Albania*, Anguilla*, Antigua & Barbuda*, Aruba*, Bahamas*, Bahrain, Barbados, Belize*, Bermuda*, Bolivia*, Brunei, Burkina*, Cambodia, Cayman Islands*, Dominica*, Faroe Islands*, Faso*, Fiji Islands*, Greenland*, Guatemala*, Guyana*, Haiti*, Honduras*, India*, Jamaica*, Jordan*, Kosovo*, Kuwait, Macedonia*, Martinique*, Montenegro*, Oman*, Qatar*, San Marino, Saudi Arabia, Serbia*, UAE, Uganda* and Yemen*.

   

 Standard Zone 5  Any order value  €9.99  3 - 20 working days
 Express Zone 5  Any order value  €25.99  2 - 5 working days
 Hazardous Zone 5  Any order value  €49.99  3 - 10 working days (Delivery time not guaranteed)

Orders placed before 13:00 will be picked, packed and dispatched on that same day on working days. Orders placed on the weekend or on Bank Holidays, will be processed the next working day.

* Hazardous Delivery Restrictions:

Winsor & Newton Artists' Materials do not present any major hazard when used with care and common sense. However we do sell products that are classified as hazardous for transportation and we do not ship these products to the following countries:

Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Burkina, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central Africa, Chad, Chile, China, Colombia, Congo, Cook Islands, Costa Rica, Cuba, Cyprus, Denmark, Djibouti, Dominica, Dom. Rep., Ecuador, Egypt, El Salvador, Eritrea, Ethiopia, Equatorial Guinea, , Faroe Islands, Faso, Fiji Islands, French Guyana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guam, Guadalupe, Guatemala, Guinea, Guyana, Haiti, Honduras, India, Iran, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kiribati, Kosovo, Kyrgyzstan, Lebanon, Liberia, Libya, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Island, Mauritania, Mauritius, Martinique, Mexico, Micronesia Islands, Moldova, Mongolia, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Ant., Nevis, New Caledonia, New Zeeland, Nicaragua, Niger, Nigeria, Niue Island, Norfolk Island, North Korea, Oman, Panama, Papua New Guinea, Pakistan, Paraguay, Puerto Rico, Peru, Philippines, Qatar, Rep. of Azerbaijan, Rep. of Benin Botswana, Rep. Comoros Islands, Rep. Kenya, Rep. Lesotho, Rep. Vanuatu, Reunion Island, Reunion of Serbia and Montenegro, Romania, Russian Federation, Rwanda, Samoa, Senegal, Seychelles,  Sierra, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Syria, Swaziland, Taiwan, Tanzania, Thailand, Togo, Tonga, Tunisia, Turkey, Uganda,  Union of Serbia and Montenegro, Uzbekistan, Vietnam, Wallis & Futuna, Yemen, Zambia and Zimbabwe.

We do ship products classified as hazardous for transportation to:

Andorra, Austria, Belgium, Bulgaria, Brunei, Cambodia, Canary Islands, Croatia, Czech Rep., Estonia, Finland, Greece, Hong Kong, Hungary, Iceland, Indonesia, Iraq, Israel, Japan, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Ireland, Luxembourg, Malta, Morocco, Norway, Poland, Portugal, San Marino, Saudi Arabia, Slovakia, Slovenia, Switzerland, UAE and Ukraine

Other Delivery Restrictions:
- We do not ship products A3 size and larger & products of 1 Litre and larger to Argentina and the Russian Federation
- We do not ship to PO Boxes, BFPO addresses and other military addresses.

International Shipping

For deliveries to the UK, please visit: /uk

For deliveries to North America: /na